Dan S Eti

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Verified Reviewer
| map-marker Omaha, Nebraska

They Don't take responsibility

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The app will say shipping ok them after auction says no shipping on invoice. Proxibid say not us call them the place says you have to find own packing and shipping andyou have two days to find it in a state 1500 miles away.

Proxibid says theyll look into it and never call back. Or you win a 5.00 item that you could mail and add rocks to package anywhere for 10.00 and they charge 35.00 to mail it. Proxibid says not us. You get something on there and its negleted to tell you its broken and its not Proxibids fault.

It seems they want to provide a service with no liability for anything that happens on their site. They obviously dont check out the auction places. Out 250.00 because of shipping and shipping "costs" .

Will never use them Or Recommend them. Do whatever you want on our site, its not our fault should be their motto.

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Loss:
$350
Pros:
  • You can attend many auctions
Cons:
  • Dont back up anything on their site or take responsibility

Preferred solution: Full refund

User's recommendation: Dont even try it

Ms A Pdu

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Verified Reviewer
| map-marker New York, New York

Bad Faith Auction

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Where do I start? Are zero stars a possibility?

Should have read the reviews before wasting my time. They are lousy but a real reflection of Proxibid. What a scam!!! Highest bid at end of the auction time listed on the Proxibid website does not necessarily win.

W-T-F?!!! They decide to extend the auction until they get the bids they want.

Also, very interesting, couldnt but help notice but none of the individuals bidding early on during the auction win. Almost seems as phantom bidders bid early on during the auction to drive up the price.

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User's recommendation: Stay away

Ms A Pdu

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Verified Reviewer

Bad Faith Auction

What can I say? I should have read the reviews before wasting my time with Proxibid.

The reviews are lousy. They are also accurate. Being the highest bidder at the end of auction time listed on their own website does not necessarily mean you win. W-T-F?!!!

Bidding is allowed to continue beyond the end time to drive up the price.

Interestingly, none of the individuals bidding early during the auction seem to win. It's almost like there are phantom bidders bidding to drive up the price.

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Cons:
  • Scam

Preferred solution: Apology

User's recommendation: Stay away

Anonymous
map-marker Britt, Iowa

Photos not showing

They called & fixed it instantly & it was me that was the problem not Proxibid. I was looking for Proxi bid support number when I ended up up on this site. Again all my fault Proxi fixed my errors quickly & kindly

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User's recommendation: Proxi support is great!!!

Anonymous
map-marker Los Angeles, California

Happy with your service

Needed to change credit card number. The website wouldnt let me do it so I called customer service and they were excellent.

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User's recommendation: Call if you have a problem

Timothy W Rth

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Omaha, Nebraska

Don't trust these criminals

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Proxibid - Don't trust these criminals

Please save your time and money and don't even enter the site. It's all set up so they bid against you if they don't think they're getting enough for an item.

They'll even cancel an item if they weren't able to get in and bid against you. I have plenty of documentation for all of this. Then I called them to see why the auction was on two platforms. A live auction, and an estate auction that had an end time on it all week.

it didn't once say anything about it being a live auction. I had an alarm set to let me know when the auction was ending, so I could make sure to get my bids in at the end. All of a sudden it's a live auction, and they got upset with me after I called them out for being unethical. Before he hung up on me, he said what's your name?

I told him, then he says we don't need you on our platform, and declined my request to bid in the auction after I had already bid and won a couple things. I wish I had read the reviews before I ever got involved with this company.

It has to be illegal what they're doing. If not they got a lobbyist or something to allow them to be dishonest.

View full review
Cons:
  • Outbid you
  • Cancel your won auctions
  • Charge way too much for processing

Preferred solution: They need to be held accountable for scamming everyone. The $500 I bid on a Rolex was canceled by them after I had won it. Along with a few other items I won that were cancelled. I feel like I'm due the items I bid on and won.

User's recommendation: Please don't fall for the scam.

James R Oza

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Omaha, Nebraska

Never received my rifle that I paid for!!

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Proxibid - Never received my rifle that I paid for!!
Proxibid - Never received my rifle that I paid for!! - Image 2

April 8th, 2023 won my auction, contacted my FFL and he emailed and left a voicemail providing all the proper information. On the 10th Proxibid.com charged my credit card.

Over 2 weeks have gone by and nothing but excuses and the run around from Johnnys Estate Auction Service. They sold 250 plus guns that day and several of us according to Vicki at Johnnys havent received their purchases. She promised to call me back NOT!! The 2nd day in a row Ive been blown off.

Ive emailed Proxibid.com 3 times and each time they say that they cant do anything but I should call the shipper!! BOTH ARE SCAMMERS!!

View full review
Loss:
$708
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: RUN!!! Go to GunBroker.com

David B Xfh
map-marker Oklahoma City, Oklahoma

Auction

Depends on the outcome of my complaint about the fraudulent CLARK AUCTION COMPANY. AND THE PROTECTION OF THE CONSUMERS BIDDINGdo not do business with Clark auction company

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User's recommendation: Plz check reviews of CLARK AUCTION COMPANY BEFORE DOUNG BUISNESS WITH THEM

Mike D Gzn
map-marker Madison, Wisconsin

Bad service

THEY LOST A ITEM, I bid on 4 item,I won these items,, now getting the run around.. good thing I have a aunt who works for the better business Bureau, and I also belong to the , American auction site about 6k ppl will be posting but better yet I do a lot of business out that way Ill be stopping by the auction house

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User's recommendation: Do not bud, scam alert

Anonymous
map-marker Temple, Texas

I put in the wrong amount for the bid

I accident put in 2500 instead of 25 and then I was not able to change the mistake. I wish we could change the amount incase we accident type in the wrong amount

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Anonymous
map-marker Indianapolis, Indiana

False advertising

I bid on a piece of equipment Tuesday 10/3 online from Alex Lyon and son auctioneer in Atkinson NH. I got an email from proxiebid yesterday with the piece of equipment on the cover page.

I went to the catalog this morning and the tractor wasnt there.

I emailed the auctioneer and was told the co-signer didnt bring it. Ive worked for auction companies and once a piece is advertised it has to be sold

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Michael A Gtq

Won a bid

Proxibid - Won a bid
Proxibid - Won a bid - Image 2

The auction houses saying that thats the bid I did not win when it clearly states that is the bid I want they sent me a invoice for some skid steer tree ball. I have no idea what even that is.

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Preferred solution: The item it says, I want the screen or shaker vibrate,

Anonymous
map-marker Aliso Viejo, California

Customer service

Proxibid's lack of customer service is the worst I've experienced in many years. Marilyn, an alleged customer service representative speaks very poor English, has a negative attitude, doesn't want to help you, and when I asked to speak with her supervisor she told me there was no one to transfer me to and then hung up the call.

Proxibid also requires an active credit card in order to bid, but charges that card without notifying you of exact charges, shipping fees in some cases have been charged without my permission.

Proxibid needs to improve their customer service and contact their auction winners before charging their credit cards.

View full review

User's recommendation: Watch out for incorrect invoices and bogus fees. Check your credit card after each auction win.

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Donnie T Uuk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Statesboro, Georgia

Horrible

My account was closed. Someone hacked it.

Lol rude people.I believe my account was compromised by proxy bud.not able to get police report as phoenix police does not have the man power to get this. I have not heard back from proxy after many emails.I am going to esculate this complaint to a theft and fraud.

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User's recommendation: Nope this place is not secure at all.people are rude when trying to establish the reason for fraud on my account

Anonymous
map-marker Stone Mountain, Georgia

Can't get into auction

Cheryl heard has effectively blocked me. Despite repeated requests to have access to bid she systematically has disallowed me from bidding.

well, it was more a loss for you than for me. I could have bought more items.

Maybe she was giving someone to have a better chance to will. thanks to her I spent less than 1% than I planned

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User's recommendation: Cheryl heard has effectively blocked me. Despite repeated requests to have access to bid she systematically has disallowed me from bidding. well, it was more a loss for you than for me. I could have bought more items. Maybe she was giving someone to have a better chance to will. thanks to her I spent less than 1% than I planned

Xavian Ook

Tax exemption

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No complaint. Just needed to get paperwork to the right location. Would like a phone number easier to contact proxibid for future reference.

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